feat(whatsapp): add WhatsApp Business Cloud API adapter
Add an official, production-grade WhatsApp integration via Meta's Business Cloud API as a complement to the existing Baileys bridge. No bridge subprocess, no QR codes, no account-ban risk — at the cost of a Meta Business account and a public HTTPS webhook URL. Setup is fully wizard-driven: 'hermes whatsapp-cloud' walks through every credential with paste-time validation (catches the #1 trap of pasting a phone number into the Phone Number ID field), generates a verify token, and ends with copy-paste instructions for the cloudflared / Meta-dashboard / Business Manager pieces that can't be automated. The wizard also points users at Meta's Business Manager for setting the bot's display name and profile picture. Feature set: - Inbound: text, images (with native-vision routing), voice notes (STT), documents (small text inlined, larger cached), reply context. - Outbound: text with WhatsApp-flavored markdown conversion, images, videos, documents, opus voice notes via ffmpeg with MP3 fallback. - Native interactive buttons for clarify, dangerous-command approval, and slash-command confirmation flows — matches the Telegram / Discord UX, graceful degrades to plain text. - Read receipts (blue double-checkmarks) and typing indicator, using Meta's combined endpoint so they fire in a single API call. - Webhook security: X-Hub-Signature-256 HMAC verification (raw body, constant-time), wamid deduplication, group-shaped-message refusal (groups deferred to v2 — Baileys still covers them). - Full integration with the gateway's session, cron, display-tier, prompt-hint, and auth-allowlist systems. Cloud and Baileys can run side-by-side against different phone numbers. Also wires STT (speech-to-text) through Nous's managed audio gateway for Nous subscribers — previously the default stt.provider=local required a separate faster-whisper install. New subscribers now get voice-note transcription out of the box. Docs: 418-line user guide at website/docs/user-guide/messaging/ whatsapp-cloud.md, sidebar entry, environment-variables reference, ADDING_A_PLATFORM.md updated with the optional interactive-UX contract for future adapter authors. Tests: 100 dedicated tests for the adapter, 32 for the setup wizard, 20 for the Nous subscription STT wiring, plus regression coverage across display_config, prompt_builder, and the cron scheduler. Known limitations (deferred until clear demand signal): - Group chats — use the Baileys bridge if you need them. - Message templates for 24-hour-window outside-conversation sends — reactive chat is unaffected; cron / delegate_task with gaps > 24h will fail with a clear error. The agent's system prompt warns the model about this so it knows to mention it when scheduling delayed messages.
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@@ -8,6 +8,14 @@ description: "Set up Hermes Agent as a WhatsApp bot via the built-in Baileys bri
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Hermes connects to WhatsApp through a built-in bridge based on **Baileys**. This works by emulating a WhatsApp Web session — **not** through the official WhatsApp Business API. No Meta developer account or Business verification is required.
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:::tip Two WhatsApp integrations
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This page is for the **Baileys bridge** — quick to set up, personal accounts, no public URL needed, ban risk.
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If you're running a real business bot and want stability, see the **[WhatsApp Business Cloud API guide](./whatsapp-cloud.md)** instead. It's the official Meta-supported path: no account ban risk, but requires a Meta Business account and a public webhook URL.
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The two adapters can also run in parallel against different phone numbers if you have a reason to.
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:::
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:::warning Unofficial API — Ban Risk
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WhatsApp does **not** officially support third-party bots outside the Business API. Using a third-party bridge carries a small risk of account restrictions. To minimize risk:
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- **Use a dedicated phone number** for the bot (not your personal number)
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